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Meet Nancy

Meet Nancy

Nancy DeWall customer service manager at EXACT Dispensing grew up in the suburb of Arlington Heights, Illinois, outside of Chicago. Her father worked for DuPont for almost 40 years, and during that time they were transferred back and forth between the East coast and the Chicago area more than once.

After graduating from Hanover College in Indiana, she moved to the coast of Maine. For the first few years she worked in the tourist trade. Once her two children (now married!) were in school she was very pleased to land a job at Sheepscot Machine Works in Boothbay, Maine now known as EXACT Dispensing Systems. 

When Nancy was first hired, she helped out in various departments including: quality control in the machine shop, wiring in the electrical department, and computer/inventory control in the front office.  Since then Nancy has had the opportunity to work in several other departments; all of which have helped her understand the workings of the business. Her current position as Customer Service Manager, “Just happens to be my favorite spot so far!” 

“Working with our customers is what makes my job rewarding, whether addressing technical issues, providing the right parts on time, or facilitating new system acquisitions. Some of you have been doing business with us since I first started here.  With my co-worker, Adam Brewer, we take your requirements very seriously, addressing each efficiently and cheerfully. We listen to you and are willing to work hard on your behalf.”

Nancy’s 30 years with EXACT Dispensing Systems is a testament to her dedication and hard work, as well as the excellent quality of her work. 

“Nancy is the key to our inside sales function and provides a critical connection to EXACT’s broad customer base including Spanish speaking customers who appreciate her multilingual skills”  Doug Jaeger – EXACT General Manager